Privacy Policy

1 Introduction

lurus4d ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all users ("you", "your", "User") who access and use the services available at https://lurus4d.cam. This Privacy Policy describes how lurus4d collects, processes, stores, shares, and protects personal information in connection with your use of our online casino and sports betting platform.

This Policy applies to all personal data submitted to or collected by lurus4d through any channel, including but not limited to account registration, identity verification (KYC), payment processing, customer support interactions, and general platform usage. It should be read alongside our Terms & Conditions and Responsible Gambling Policy.

By registering an account or using any lurus4d service, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree to this Policy, you must not use the Platform.

2 Definitions

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

3 Personal Data We Collect

lurus4d collects the following categories of personal data in connection with the provision of our services:

3.1 Identity & Registration Data

• Full legal name as stated on your government-issued identification document
• Date of birth (used to verify that you meet the 21+ age requirement)
• Gender (where provided voluntarily)
• Nationality and country of residence
• Government-issued identification number (e.g., Malaysian IC / MyKad number or passport number)
• Username chosen at registration

3.2 Contact Data

• Email address
• Mobile phone number
• Residential or mailing address (required for KYC and regulatory compliance)

3.3 Financial & Payment Data

• Payment method identifiers (e-wallet account IDs for Touch 'n Go eWallet, Boost, GrabPay, DuitNow; bank account numbers for Maybank, CIMB, Public Bank, Hong Leong; FPX transaction references)
• Cryptocurrency wallet addresses (where deposits or withdrawals are made via BTC, ETH, USDT, or BNB)
• Deposit and withdrawal transaction history
• Source of funds information (where required by anti-money laundering procedures)

3.4 Technical & Device Data

• IP address and approximate geolocation derived from it
• Browser type, version, and language settings
• Device type, operating system, and screen resolution
• Session timestamps and duration
• Referring URL and navigation path through the Platform

3.5 Behavioural & Usage Data

• Games played, wagers placed, and betting history
• Bonus claims and promotion participation records
• Responsible gambling tool usage (deposit limits set, self-exclusion requests)
• Customer support interaction records, including chat transcripts and email correspondence

4 How We Collect Your Data

lurus4d collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or interact with any feature of the Platform that requires you to input personal information.
• Automatically: When you access and use the Platform, we automatically collect technical and behavioural data via cookies, server logs, and similar technologies. This data is collected without any additional action from you.
• From third-party service providers: Our KYC verification partners, payment processors, and fraud prevention services may share data with us that is relevant to your account or transactions. This is done subject to appropriate data sharing agreements.
• From publicly available sources: In certain circumstances (e.g., fraud investigation or due diligence), we may collect information from publicly available databases or records.

5 Legal Basis for Processing

lurus4d processes your personal data on the following legal bases:

• Contractual necessity: Processing that is necessary to perform the contract with you — i.e., to provide the lurus4d gaming services, process deposits and withdrawals, and maintain your account.
• Compliance with legal obligations: Processing required to comply with anti-money laundering (AML) regulations, counter-terrorism financing obligations, age verification requirements, and other applicable laws including those relating to international online gaming platforms.
• Legitimate interests: Processing necessary for lurus4d's legitimate business interests, including fraud prevention, platform security, service improvement, and responsible gambling enforcement — provided those interests are not overridden by your privacy rights.
• Consent: Processing based on your explicit consent, such as for marketing communications or the setting of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 How We Use Your Personal Data

lurus4d uses personal data collected from you for the following specific purposes:

7 Data Sharing & Third-Party Disclosure

lurus4d may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual safeguards:

• Payment Service Providers: Malaysian e-wallet operators, FPX gateway providers, banks (including Maybank, CIMB, Public Bank, Hong Leong), and cryptocurrency network processors — solely to facilitate your requested transactions.
• KYC & Identity Verification Providers: Third-party identity verification services that assist us in confirming your identity, age, and document authenticity as required by our compliance obligations.
• Fraud Prevention & Security Services: Specialist providers that help us detect, investigate, and prevent fraudulent activity, account abuse, and financial crime on the Platform.
• IT & Infrastructure Providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory & Law Enforcement Authorities: Where required by applicable law, court order, or lawful demand from a competent regulatory or law enforcement authority, we may disclose your personal data without prior notice to you.
• Professional Advisers: Lawyers, accountants, auditors, and insurers who require access to your data in connection with the provision of professional services to lurus4d, subject to professional confidentiality obligations.

All third-party data processors are required to handle your data in accordance with this Privacy Policy and applicable data protection standards. We do not permit any third-party processor to use your data for their own commercial purposes.

8 Cookies & Tracking Technologies

lurus4d uses cookies and similar tracking technologies (such as local storage and session tokens) to operate the Platform effectively and enhance your experience. Cookies are small files stored on your browser or device when you access the Platform.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential to the basic operation of the Platform, including maintaining your login session, remembering your language preference, and enabling secure navigation. These cannot be disabled without impairing core functionality.
• Functional Cookies: Remember your preferences (e.g., preferred game category, display settings) to personalise your experience on return visits.
• Analytics Cookies: Collect aggregated, anonymised data about how users interact with the Platform — pages visited, time spent, navigation paths — to help us improve performance and content.
• Security Cookies: Support fraud prevention and account security functions, such as detecting unusual login patterns or suspicious activity.

8.2 Managing Cookies

You may adjust your browser settings to block or delete cookies at any time. Please note that disabling strictly necessary cookies may impair your ability to use core Platform features, including maintaining an active session or completing financial transactions. Instructions for managing cookies are available through your browser's help documentation.

9 Data Security

lurus4d implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser or device and the Platform is encrypted using industry-standard TLS protocols.
• Encryption at Rest: Sensitive personal data stored in our systems (including financial information and identity documents) is encrypted using AES-256 or equivalent standards.
• Access Controls: Strict role-based access controls ensure that personal data is accessible only to staff members with a legitimate operational need. All access is logged and audited.
• Intrusion Detection: Automated systems continuously monitor for unauthorised access attempts, anomalous activity, and potential security incidents.
• Regular Security Reviews: We conduct regular internal security assessments and engage third-party professionals to perform penetration testing and vulnerability assessments.

10 Data Retention

lurus4d retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:

• Account Data: Retained for the duration of your account's active status and for a minimum period thereafter as required by our legal and regulatory obligations (typically 5–7 years following account closure, depending on applicable requirements).
• Transaction Records: Financial transaction records are retained for a minimum of 5 years following the date of the transaction in accordance with anti-money laundering and record-keeping requirements.
• KYC Documents: Identity verification documents are retained for a minimum period following account closure as required by applicable law. Documents are securely destroyed upon expiry of the retention period.
• Customer Support Records: Support interaction records are retained for up to 3 years from the date of the interaction unless a longer period is required for dispute resolution or legal proceedings.
• Analytics Data: Aggregated, anonymised analytics data may be retained indefinitely as it does not constitute personal data.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data destruction procedures.

11 International Data Transfers

As an international online gaming platform, lurus4d may transfer your personal data to countries or jurisdictions outside of Malaysia in connection with the use of third-party service providers for payment processing, KYC verification, cloud hosting, and fraud prevention services.

Where such transfers occur, lurus4d takes appropriate steps to ensure that your personal data continues to be protected to a standard consistent with this Privacy Policy. These steps may include contractual clauses requiring data processors to uphold appropriate data protection standards, or reliance on the adequacy of data protection frameworks in the relevant jurisdiction.

By using the lurus4d Platform, you acknowledge and consent to the potential transfer of your personal data to jurisdictions outside of Malaysia as described in this section.

12 Your Data Rights

As a user of lurus4d, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or at the email address provided in Section 16.

We will respond to all verifiable data rights requests within a reasonable timeframe, typically within 30 calendar days. We reserve the right to verify your identity before actioning any request. Certain requests may be subject to exemptions where compliance would conflict with our legal obligations (e.g., AML record-keeping requirements).

13 Children & Underage Users

lurus4d is strictly an adult gambling platform. Our services are not directed at, and must not be used by, any person under the age of 21 years. We do not knowingly collect personal data from anyone under 21.

If you are a parent or guardian and believe that your child has accessed or registered an account on lurus4d, please contact us immediately at [email protected]. Upon confirmation, we will take prompt steps to suspend the account and delete any personal data collected in relation to that account.

All accounts undergo identity and age verification (KYC) before withdrawals are enabled. Accounts where the registered user is found to be under 21 years of age will be permanently terminated and any funds forfeited in accordance with our Terms & Conditions.

14 Third-Party Services & Links

The lurus4d Platform may reference or integrate third-party services in connection with payment processing, identity verification, and game provision. These third parties operate their own platforms and privacy policies, which are independent of lurus4d.

For example, when you make a deposit via Touch 'n Go eWallet, Maybank FPX, or DuitNow, the relevant payment provider's own privacy terms apply to the data shared within that transaction. lurus4d is not responsible for the data practices of third-party payment processors, and we encourage you to review their respective privacy policies before initiating a transaction.

lurus4d does not host any external links on the Platform that direct users away from lurus4d to unrelated third-party websites.

15 Updates to This Privacy Policy

lurus4d reserves the right to update, modify, or replace this Privacy Policy at any time. Material changes to our data practices will be communicated to registered users via a prominent notice on the Platform or by email to your registered address prior to the changes taking effect.

The date of the most recent revision is prominently displayed at the top of this page. We recommend reviewing this Privacy Policy periodically to remain informed of how we handle your personal data. Your continued use of the Platform following any update constitutes your acceptance of the revised Policy.

If you object to any material change to this Policy, you must cease using the Platform and may request account closure in accordance with our Terms & Conditions.

16 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly on the lurus4d Platform. This is the fastest way to reach our Data Support team.
• Email: [email protected]

When submitting a data rights request (Section 12), please include your registered username and a clear description of the specific right you wish to exercise. We may require additional identity verification before processing your request.